First of all, thank you for choosing an awesome product made by JOYACCESS AccessoriesJOYACCESS products is now proud to extend the International Warranty on all its products up to12 months.Before submitting a warranty claim, pleasesee the Support FAQs for your specific product manual. You may be able to fix the issue and not need a replacement producIf you’ve already visited our FAQs and need to submit a warranty claim, please feel free to contact our customer service team by info@joyaccess.cn
In the email,please address your issues in details after you’ve read any relevant FAQs.At the same time, please send a valid order no for tracking."After your warranty claim is submitted, our after-service team will work with you to troubleshoot your problem. If your product needs to be replaced, our team will send you new replacements."